Ricardo is an honest and professional guy. My HVAC suddenly stopped working one day and he listed me multiple options for repair or replacement. I decided to get an energy efficient model that came with a $300 PG&E rebate. The actual install happened the very next day. The workers were a bit loud during the install but got the job done. My $300 rebate from PG&E actually came out to only $250, however, Ricardo was kind enough to send me a $50 gift certificate to cover the difference.
-Kai S., Foster City City, CA, 7/17/2010
(source from Yelp's review)

"Service on a Sunday morning, we had our furnace go out, so we called them and they had someone come out within an hour. Incredible that someone would come out on a Sunday. He had the parts and he did the work promptly and neatly. I've dealt with a lot of service companies, but you can't get much better than that."
-Robert Z, San Mateo, CA, 10/26/2010 (source from Diamond Certificated review)

These guys did a great job. Very friendly, knowledgeable and well priced. We got a few different quotes and chose Ricardo because he was the nicest, seemed to be the most knowledgeable and gave us one of the best priced quotes. During initial inspection Ricardo was late one morning but apologized stating this is hPasadena, CAis busiest time of year. He walked us through what we needed, answering any and all questions and recommended best duct placement and heater types for our home. He was able to squeeze us in over a weekend to finish the job in just 2 days. The crew was friendly, clean, and came in and out as if they've been doing it for years.
-Jessica, San Mateo, CA, 10/26/2010 (source from Yelp's review)

We replaced our furnace and added A/C and new ductwork throughout our house with Bayhill. We got 5 estimates from various HVAC contractors and Ricardo and his team were the best. During the estimate he gave a thorough explanation of everything, patiently answered all my questions (I had A LOT) and emailed me the estimate the following day. He actually gave me 3 estimates b/c I had 3 options to choose from between various brands and where to locate the new furnace. Bayhills estimate came in the lowest by a good margin and they began the work that week and were finished within 3 days. Benny and his crew do great work and left my garage cleaner than when they showed up. The customer service with these guys is great - they really go above and beyond to make sure you're absolutely satisfied. Nice work!!
-Kirsten, Redwood City, CA, 8/9/2010 (source from Yelp's review)

Check out more customer reivews!

"They did a very thorough analysis when they came in and recommended the type of unit to use. We had a problem with the initial unit that was put in, but they fixed it with no problems at all. They were very responsive. They were very easy to reach day or night."
-Mort C
(source from Diamond Certificated review)

Ricardo is an honest and professional guy. My HVAC suddenly stopped working one day and he listed me multiple options for repair or replacement. I decided to get an energy efficient model that came with a $300 PG&E rebate. The actual install happened the very next day. The workers were a bit loud during the install but got the job done. My $300 rebate from PG&E actually came out to only $250, however, Ricardo was kind enough to send me a $50 gift certificate to cover the difference.
-Kai S, Foster City, CA, 7/10/2010
(source from Yelp's review)

I had a new heating and AC system installed in my house. I called and got estimates from 5 companies and BayHill Heat and Air was the lowest price by $500. I called on a Wed and had the new system installed by Friday. Ricardo is personable, direct, and easy to do business with. His crew is professional, competent, and respectful. I highly recommend them, and have no hesitation in calling up Bayhill the next time I need similar services. Great job!
-Mark, Palo Alto, CA, 6/16/2010
(source from Yelp's review)

Bayhill was a pleasure to work with. I had a central AC system installed to my home, which already had a furnance present. Ricardo was very clear and amicable, giving me a good idea of what I needed and how much it would cost. I wanted to move the HVAC filter to the garage (the present location is a pain to access), and of all the HVAC services I had come do an estimate, he was the only one who said he could fit the filter box into the garage (and at a fair price too). Afterwards, his team cleaned up my garage nicely, even swept the floor and left it cleaner than when they arrived! I give them 2 thumbs up for a job well done.
-Marcus, Cupertino, CA, 5/28/2010
(source from Yelp's review)

Toward the end of the week, our furnace was acting up. Yesterday morning, it wouldn't even start. After calling around to a few contractors, a couple of whom were closed and another who couldn't come out until Wendsday, I found Bayhill here on Yelp; the five star average rating and two good reviews convinced me to call; Ricardo to the rescue. He came over a short while later and assesed the situation, giving us the bad news that our furnace was dead. He took the time to explain what was happening, showed us the Carrier model which was perfect for our unit, and set up an appointment for this morning. He wasn't on the job today because of trade related exams, but his two techs, whose names I didn't get, were very friendly and thorough with the work from removing the old furnace to cleaning up after installing the new one. They showed us how to use it and said to call if we had any questions. Now, we have an energy efficient unit, not a 25-year-old energy guzzling clunker.! So, for professional heating & air conditioning work by friendly, skilled, certified techs at reasonable prices, Bayhill cannot be beat. Keep up the good work Ricardo & staff.! this was definitely worth the $2600 which included installation, tax, permit, vent, and a five year warranty on parts and labor. They also have rebates on new units from the government and PG&E; don't hesitate to give them a call.
-Brain, Foster City, CA, 5/23/2010
(source from Yelp's review)

We recently used Bayhill to replace our furnace and ducting with a high efficiency furnace and insulated ducting. Ricardo was very helpful in explaining options and organizing and scheduling the work to accomodate our needs and other work that was being done. The price was fair, and he helped prepare the forms necessary for PG&E efficiency credit. I recommend Bayhil without qualification.
-Brad, Belmont, CA, 5/22/2010
(source from Yelp's review)

Hi, This is not really a reply but I wanted to tell you how pleased i was with the wood fill in that was done at our home after the furnace work was completed The match was very close and so if we get the floors redone it should be nearly invisible. Oh the furnace works really well too although i am finding I need to adjust to the heat- I got used to a cool house-as in 60F seems a reasonable temp most of the day and 68F is overwhelming. I guess I will adjust to all this luxury in a year or so. Thanks again for the nice finishing job.
-Marianne, San Mateo, CA, 12/2009


"I am Sophia, the customer who just changed the furnace of my house. I just want to say thank you for the service provided by your company. You have the best team which works very efficient and thorough to meet every need of the customer. You helped me to arrange the appoint, contact the city to get the permit, and followed up to make sure all the questions are answered. Ricardo and his coworkers came to work on weekend morning. They were very professional and paid attention to all the details of the job. I am very satisfied with the service from your whole team. Thank you very much."
-Sophia, Fremont, CA, 10/2009

"I have never been more pleased with a furnace system than I have with yours. Your men were thorough, clean, and efficient. I understood, from previous companies, that there was NOTHING I could do about the noise (very loud) I would have to bear with it because of the furnace location. You solved that problem with an elevated pedestal. I got a LOT MORE than I had asked for...AND, at a reasonable price. I'm VERY happy that I found you in my area.Thank you for your high standards."
-Ruth, Daily City, CA, 8/2009